We are a North Amercian Based Company.
Our Live Support hours are 9am - 6pm ET Monday - Friday.
For enquiries outside of our standard office hours it is quicker to email or complete our online form, rather than telephone.
We can be contacted via the following channels:
Whether you have your account information or not, we can guide you through the process of canceling your subscription. There are a couple ways that you can cancel your subscription to one of our websites.
We are more than happy to cancel your account for you at any time. You can contact us via chat, phone or email. Whichever is the most convenient for you. We will cancel your account right away.
If you know the site, email and password you’re signed up for you can cancel your account online. Just follow the simple steps below. We're standing by, if you need any assistance at all.
If you do not receive a cancellation email, please wait a couple of minutes, if you still do not receive a notification of cancellation, please contact us by phone 1-877-614-9732 or via email [email protected]
If for some reason you're dissatisfied at any time during the first 60 days after purchase, simply delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You'll get your money back. That's a firm promise and commitment.
If you are convinced that you did not purchase a membership on any of our sites and that your credit card was used fraudulently please let us know. We will refund the amount in all cases of fraud.
We understand that sometimes our members' life circumstances change. If you haven't had time to use the service, let us know. In any case that it is clear you have not used the service, we will issue an immediate refund.
Complete the form below and our agents will deal with your enquiry during our support hours